The term efficiency is very often considered synonym of the term effectiveness. Other than that it is also substituted with the term of effectiveness, meaning that both the terms are replaceable and could be used in place of one another. However, the sheer understanding of these two terms give direct implications of an entirely different concept. The term effectiveness is indeed related to the completion of tasks on time, but the term of efficiency is not the same. To be efficient means the tasks may or may not be completed on time, but the costs employed are the minimum ones. There are no additional costs due to failure of some kind of operation, but the job cost is minimized to the best possible extent. The understanding of being effective as well as efficient has given great business prospects to different business firms.
The workstream collaboration with Mattermost gives nice chances for the individual firms to be effective as well as efficient on the same time, while trying it handle large pools of customers at the same time. The real time applications are tough to consider st ease, while observing the same is quite cumbersome. Managing customers has always been easy with http://mattermost.com/blog/workstream-collaboration where customer firms can feed their customers with happy replies to their queries and all sorts of considerations. Very large organizations do understand the need to possess the customer base with themselves as it is, and making the existing one larger every time. So such firms actually integrate their operational data over some cloud web portal to provide access to the individual firm offices and combine customers and then classify them to enable ease of work. This eliminates all the fuss, and creates work space for firms to consider better management of resources and manpower at their disposal.